IntroductionThe XiVO application runs using Asterisk, an open-source telephony software. In order to work properly, this software uses DAHDI, a collection of open source drivers. Those drivers contain
“We did packages, now we do containers.”Anonymous developer What is Docker about?We are currently using more and more Docker containers in our projects. With it, we gain more flexibility and more co
Xuc’s job is mostly about tracking what’s going on inside our solution. It needs to track devices, users, agents, queues,… and at the core it needs to track the calls as accurately as possible. Last y
After a year of using Grafana + Graphite + Collectd monitoring system, it proved to be a useful and flexible solution. Instead of grafana alerting by e-mail, we started to use a dashboard with Vonage
Thanks to the XiVO web/desktop assistant with WebRTC support you don’t need the phone on your desk anymore. All you need to receive your calls is a headset and your PC. Using the VPN, you can work fro
You might have figure since some time that “almost” all our UI components are now built based on Twitter Bootstrap. For some of them, like UC Assistant or CC Agent we even added sweet mix of flat / ma
If you have been using an asterisk solution for some time, you probably know that asterisk may crash (yes, it happens!).And when it crashes (and if you have configured it) asterisk will write a coredu
IntroductionI’m fixing a hole where the rain gets in, And stops my mind from wandering Where it will go, no it is not about The Beatles even if I am a fan but a story about a bug we discovered some da
Cette version corrige notamment les problèmes d’affichage et des états d’agent que nous avons eu dans l’environnement CC. Bugs fixés9 bugs ont été fixés dans cette version Focus sur quelques bugsXiVO
In order to offer a better documentation and have a clean separation between the current and the next LTS release of XiVO, we decided to have a dedicated documentation site for the upcoming LTS (polar
IntroductionThe XiVO application runs using Asterisk, an open-source telephony software. In order to work properly, this software uses DAHDI, a collec
“We did packages, now we do containers.”Anonymous developer What is Docker about?We are currently using more and more Docker containers in our project
Xuc’s job is mostly about tracking what’s going on inside our solution. It needs to track devices, users, agents, queues,… and at the core it needs to
After a year of using Grafana + Graphite + Collectd monitoring system, it proved to be a useful and flexible solution. Instead of grafana alerting by
Thanks to the XiVO web/desktop assistant with WebRTC support you don’t need the phone on your desk anymore. All you need to receive your calls is a he
Developer’s blog of https://xivo.solutions R&D team. Website is powered by Hexo, based on Hueman Theme, hosted for free by GitLab.com with GitLab